8 Soft Skills Leaders Can’t Ignore In The Age Of AI

Corinna Hagen
8 min readJul 9, 2023

What sets apart a good leader from a great leader? Is it just their technical skills or is there more to it? I’d argue that leadership involves several components and so-called “soft” skills like empathy or adaptability play a vital role in leadership success. Soft skills may not be quantifiable, but they are just as important as technical skills in your toolkit.

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Corinna Hagen

Founder of Zaradigm.com, an executive communication firm. I write about leadership and business communication 1 x month in the “Leading Choices” newsletter.